The Details

We’ve outlined some of the most commonly asked details of your new home warranty protection. If you have any questions at all, please touch base with us at any time.

Homeowner Protection Office

Your home has been built in accordance with, and to the standards prescribed by the BC Building Code and municipal authorities, the stringent requirements of the Homeowner Protection Office (“HPO”), and our warranty provider.

2-5-10 Warranty

The Mosaic New Home Warranty covers the first 10-years of your Mosaic home ownership and is commonly referred to as a “2-5-10 year warranty.”

2-Year Coverage

The first year of your warranty covers all items related to the materials and workmanship of your home, from drywall to appliances. Any defects to the materials and workmanship supplied for distribution systems such as plumbing, electrical wiring, heating, ventilation and air conditioning (HVAC) are also covered for the first 2-years.

5-Year Coverage

Your home’s building envelope is covered for defects for up to five years. The envelope defects covered include those which permit unintended water penetration that could, or do, cause material damage to the home.

10-Year Coverage

Structural defects warranty covers any defect in materials and labour that results in the failure of a load bearing part of the home, and any defect which causes structural damage that materially and adversely affects the use of the home for residential occupancy. This warranty is good for 10-years.

Performance Guide

For further details, check out BC Housing’s Residential Construction Performance Guide to learn more.